Insurance companies require immediate and proper mitigation against further damage for policy coverage which includes content cleaning. There are several factors to consider whether contents should be cleaned on-site or off-site. While it’s possible to clean on-site, it’s often better to remove furniture, clothing, and other possessions for off-site treatment.

What is the degree of contamination and space available to clean on-site? Are the personal possessions being removed from a wet and/or contaminated environment? Can we clean better at our secure and temperature-controlled facility? By off-site cleaning, further contamination and cross-contamination can be prevented.
Different types of damage require different types of cleaning. Items that have been damaged by water require different methods of cleaning than those damaged by fire. Even different types of fire reacting to plastics and metal require different types of cleaning.

Our trained staff is up-to-date on the latest technology for content cleaning and are very knowledgeable about the differences and how and which is the correct process to clean for each type of damage. Our staff can also determine what needs special handling and may require dry cleaning, art restoration, the cleaning process for oriental rugs, or specific moving instructions such as for pianos.

Legend Restoration follows all OSHA safety standards and guidelines for restoration including those set by the IICRC. We also work with insurance companies to provide professional opinions for items that are unsalvageable or cannot be restored.

Once your items have been cleaned, it is very important that they are properly stored. Our off-site facility is climate controlled and maintains a consistent temperature year-round.
A climate-controlled environment may prevent furniture, antiques, and musical instruments from warping, splitting, or cracking. Fine art, books, or business records can also be damaged by temperature variations.

It is beneficial for these items to be in a climate-controlled environment:

Once the items are cleaned, they are placed into their own storage container until they are returned.